Story Map Plugin Exception: peer not authenticated

[ALO]

Hi,

We installed the Agile StoryMap Plugin (Evaluation License) Vs. 1.2.1. (Developer:

Bauer Information Technology GmbH)

JIRA has Version 5.1.2.

Wenn I click on the Plugin I get this error:

System Error

A system error has occurred.

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Otherwise, please create a support issue on our support system at http://support.atlassian.com with the following information:

1. a description of your problem
2. cut & paste the error and system information found below
3. attach the application server log file ( /atlassian/application-data/jira/log/atlassian-jira.log )

Cause:
javax.net.ssl.SSLPeerUnverifiedException: peer not authenticated

Stack Trace: [hide]

javax.net.ssl.SSLPeerUnverifiedException: peer not authenticated
	at com.sun.net.ssl.internal.ssl.SSLSessionImpl.getPeerCertificates(Unknown Source)
	at org.apache.http.conn.ssl.AbstractVerifier.verify(AbstractVerifier.java:128)
	at org.apache.http.conn.ssl.SSLSocketFactory.connectSocket(SSLSocketFactory.java:390)
	at org.apache.http.impl.conn.DefaultClientConnectionOperator.openConnection(DefaultClientConnectionOperator.java:148)
	at org.apache.http.impl.conn.AbstractPoolEntry.open(AbstractPoolEntry.java:149)
	at org.apache.http.impl.conn.AbstractPooledConnAdapter.open(AbstractPooledConnAdapter.java:121)
	at org.apache.http.impl.client.DefaultRequestDirector.tryConnect(DefaultRequestDirector.java:561)
	at org.apache.http.impl.client.DefaultRequestDirector.execute(DefaultRequestDirector.java:415)
	at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:820)
	at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:754)
	at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:732)
	at com.bit.agile.storymap.JIRAHelper.doRoutSOAPQuery(JIRAHelper.java:401)
	at com.bit.agile.storymap.servlet.AgileServlet.doGet(AgileServlet.java:103)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
	at com.atlassian.plugin.servlet.DelegatingPluginServlet.service(DelegatingPluginServlet.java:42)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
	at com.atlassian.plugin.servlet.ServletModuleContainerServlet.service(ServletModuleContainerServlet.java:52)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

Can anyone help? Many thanks!

Loredana

[Florian Bauer · Accepted solution]

this exception means that an ssl certificat is not installed properly. please try to make it available at your server's truststore or use http. cheers, Florian

[ALO]

Hi Florian,

We installed an official SSL Certificate and that solved the problem.

Thank you for your quick answer.

Loredana