Unable to see branches created from the Jira ticket

[Tamar Israel]

We successfully completed the Giy integration with Jira.

We are able to create a brach from the Jira ticket, create a pull request and so on.

However this doesnt appear in the Jira ticket once refreshed.

All actions are available and done (checked on Git), however they are not shown later on in the relevant Jira ticket.  

[Marco Brundel]

Hi,

A few questions.

Do you use Bitbucket?

In the project settings, under the choice Development tools, of your Jira-project do you have Connected developer tools under the choice Development tools?

With kind regards / Met vriendelijke groet,

Marco Brundel