User Profile field not visible in search filters

[Stefania Stradi]

Hello,

I have a problem with User Profile. I've created a new profile field an a new custom field following the instructions in Documentation of the plugin. This new field is visible in the columns that I can add to the list views of the issues, but I cannot use it in search as it is not selectable.

I've already made an indexing after creating the field.

Everything was working with previous JIRA SD installation (7.x), but with the new one (8.1) it's not.

What can be the problem?

Thanks

Stefania 

[Franz Reichard _Communardo_]

Hello,

thank you for your request. 

As already communicated in your support request we were unfortunately not able to reproduce this effect. If this issue still persists please contact us in our support portal so we can further investigate this issue.

Kind regards

Franz
Communardo Support