java.lang.RuntimeException: Error adding status IceBox

[Ryan Courtnage]

Trying to import issues from Pivotal Tracker.

JIRA (v5.2.2#843-sha1:2c344e5)

JIRA Importers Plugin 5.0.2

Users are being mapped (although the exact same problem occurs when not using user mapping).

Please help - I'm really not sure how to proceed.

2013-01-02 10:49:08,735 INFO - Import started by rcourtxxxx using com.atlassian.jira.plugins.importer.imports.pivotal.PivotalDataBean

2013-01-02 10:49:14,052 INFO - ------------------------------

2013-01-02 10:49:14,052 INFO - Importing: Users

2013-01-02 10:49:14,052 INFO - ------------------------------

2013-01-02 10:49:14,053 INFO - Only new items will be imported

2013-01-02 10:49:14,640 WARN - 26 users associated with import. 11 will be imported as active due to license limits. Check log for details.

2013-01-02 10:49:14,640 INFO - ------------------------------

2013-01-02 10:49:14,640 INFO - Finished Importing : Users

2013-01-02 10:49:14,641 INFO - ------------------------------

2013-01-02 10:49:14,641 INFO - 0 users successfully created.

2013-01-02 10:49:14,641 INFO - Retrieving projects...

2013-01-02 10:49:14,721 ERROR - Unexpected failure occurred. Importer will stop immediately. Data maybe in an unstable state

java.lang.Exception: Unable to import Project ExternalProject jiraId=<null>,id=285301,externalName=Frontend,name=PIV FRONTEND,key=PIVFRONT,url=<null>,lead=jbecker,description=<null>,projectCategoryName=<null>,avatarUrl=<null>,assigneeType=2,versions=<null>,components=<null>,issues=<null>,workflowSchemeName=<null>

at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.importProject(DefaultJiraDataImporter.java:618)

at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.doImport(DefaultJiraDataImporter.java:307)

at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:27)

at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:16)

at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:366)

at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)

at java.util.concurrent.FutureTask.run(FutureTask.java:138)

at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:439)

at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)

at java.util.concurrent.FutureTask.run(FutureTask.java:138)

at com.atlassian.multitenant.impl.DefaultMultiTenantManager.runForTenant(DefaultMultiTenantManager.java:61)

at com.atlassian.multitenant.juc.MultiTenantExecutors$WrappedRunnable.run(MultiTenantExecutors.java:160)

at com.atlassian.jira.task.ForkedThreadExecutor$ForkedRunnableDecorator.run(ForkedThreadExecutor.java:249)

at java.lang.Thread.run(Thread.java:662)

Caused by: java.lang.RuntimeException: Error setting up Pivotal scheme for project PIVFRONT

at com.atlassian.jira.plugins.importer.imports.pivotal.PivotalDataBean$3.afterProjectCreated(PivotalDataBean.java:349)

at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.importProject(DefaultJiraDataImporter.java:614)

... 13 more

Caused by: java.lang.RuntimeException: Error adding status IceBox

at com.atlassian.jira.plugins.importer.imports.pivotal.PivotalSchemeManager.getPTStatusNameToIdMapping(PivotalSchemeManager.java:323)

at com.atlassian.jira.plugins.importer.imports.pivotal.PivotalSchemeManager.loadPTWorkflow(PivotalSchemeManager.java:272)

at com.atlassian.jira.plugins.importer.imports.pivotal.PivotalSchemeManager.getPTWorkflow(PivotalSchemeManager.java:267)

at com.atlassian.jira.plugins.importer.imports.pivotal.PivotalSchemeManager.getPTWorkflowScheme(PivotalSchemeManager.java:243)

at com.atlassian.jira.plugins.importer.imports.pivotal.PivotalSchemeManager.assignPTWorkflowScheme(PivotalSchemeManager.java:235)

at com.atlassian.jira.plugins.importer.imports.pivotal.PivotalSchemeManager.setPTSchemesForProject(PivotalSchemeManager.java:172)

at com.atlassian.jira.plugins.importer.imports.pivotal.PivotalDataBean$3.afterProjectCreated(PivotalDataBean.java:347)

... 14 more

2013-01-02 10:49:14,726 INFO - No issues need to be reindexed.

[Ryan Courtnage · Accepted solution]

We had manually created a Status called "Icebox", which i guess explains why the importer couldn't add "IceBox". So it's either a bug, or a documentation bug. I've worked around the problem my renaming our Icebox status name.

[Wojciech Seliga]

It definitely looks like a bug in JIRA Importer Plugin. I raised an issue for it - https://ecosystem.atlassian.net/browse/JIM-882