xporter template updated failing to generate email

[Michelle Greenfield]

I am using an xporter post function to generate an email whenever a field is populated with a value. Since I've updated the template and uploaded the new file, the email is not being generated. Is there something else I'm supposed to do eg. update the post function? When I tried to update an error occurs, simply saying "an error has occurred".

[Rui Rodrigues · Accepted solution]

Hi Michelle,

Is the template working on single issue export?

KR,

Rui Rodrigues

[Michelle Greenfield]

It's not working at all. I just uploaded a new file as I updated it and ever since I did that, it stopped working. 

This is the post function, if it helps at all

1. File TrackR (Xporter Template) - LTS Acknowledgement of Receipt 3467-8493-9014 v.2.pdf will be created from template Media receipt in the PDF format and it will perform the following actions:
   Send Email: ${provided by(Corrs)}, ${Provided by (Non-Corrs - Email)}

[Rui Rodrigues]

Share the template with me please, just to take a look at. If it has sensitive data, please open a ticket here on our support channel:

Create ticket here 

Thank you.

[Michelle Greenfield]

Thanks - I have worked out the problem