Only send one email when services share same stakeholders

[Kara Burkhalter]

Many of our services share the same stakeholders.  When an incident impacts multiple services, it will send multiple emails for each communication.  To work around this, I can only add one service to the incident.  It would be nice to have a feature that would only send the email once if services share the same stakeholders.

[Erin Blomert]

I agree with this 100%.  I am testing out some of the new JSM integration features and Opsgenie is sending far more extra emails instead of streamlining the process!