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How to delete an unused schedule

Helen J
Contributor
August 5, 2022

We have two JSM projects which use opsgenie  - one for IT support, one for customer support.

As we only have a teeny tiny IT department, we do not need their on-call schedule; however we can't seem to find how to delete this anywhere. Consequently the IT schedule shows up on the customer support 'On-Call' window which is just annoying and irrelevant.

Is there anyway to delete this schedule?

Thanks

OpsGenie.png

1 answer

1 accepted

1 vote
Answer accepted
Helen J
Contributor
August 5, 2022

And like magic, as soon as I post this, I find the answer. Everytime.

Go into the Team - click the ellipsis next to On-Call Schedule. Fight the error messages. Delete.

🙄

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TAGS
atlassian, opsgenie migration, jira service management, incident response, on‑call management, alerting tools, migration guide, devops operations, service reliability, atlassian learning, migration best practices, opsgenie support, IT operations

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