Integrating OpsGenie with WhatsUpGold - Resolved

[Alexander Gorham]

Hello!

Has anyone been able to successfully integrate WUG with OpsGenie to create alerts? I've created the integration in OpsGenie, created the Action and Alert and policy in WUG, however no alerts are flowing. Any advice would be greatly appreciated! 

[Howard Nedd]

Have you checked the conditions? Do you have a printscreen of your configuration on Opsgenie side?

Regards,

Howard

[Alexander Gorham]

@Howard Nedd Thanks for your response - Are you referring to a screenshot the integration itself? 

[Howard Nedd]

Yes

[Alexander Gorham]

I've blocked out the api key for security purposes, but the integration itself is very basic. One team is assigned, and the action and alert and action policy are created in WUG. 

[Howard Nedd]

This is just your integration setup but have you set specific conditions below? That is what I ment.

Regards

Howard

[Alexander Gorham]

Hey @Howard Nedd - I've actually got this figured out! It was a configuration issue on the WUG side. Thanks for your help though. 

[Howard Nedd]

Perfect!