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how can i find SEN associate with atlassian access account

Comparex AG
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June 18, 2021

we need to know the SEN associate with the atlassian access account 

3 answers

1 vote
Adam Rypel _MoroSystems_
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May 26, 2022

Hi,

SEN can be needed so the Atlassian partner is able to have the quote created for their customer - along with the technical contact.

The technical / billing contact of your instance can find it in my.atlassian.com under Licenses tab, where you should find Atlassian Access along with SEN.

1 vote
Nic Brough -Adaptavist-
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June 19, 2021

You don't need (or get) a SEN for Access.  What are you trying to do that makes you think you need one?

0 votes
Gozen Holding
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February 3, 2022

Hi;

 

We have a "gozendigital.atlassian.net cloud account which is used trial now. We would like to see our Atlassian Access SEN; however, we couldn't see it. Could you please share the Atlassian Access SEN for gozendigital.atlassian.net?

We would like to migrate from server to cloud structure, thus we need to reach Atlassian Access SEN. I am attaching a view below this e-mail, not showing any SEN number.

 

Our User name and registered e-mail address is sysaccfin@gozenholding.com

Our domain is gozendigital.atlassian.net

 

I appreciate any help you can provide.

 

Kind Regards.

Nic Brough -Adaptavist-
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February 3, 2022

Er, see the previous answer?

Although that is specifically for Access rather than your site, it's the same answer - Cloud does not use SENs.

Why do you think you need it?

Robert Horan
Atlassian Partner
July 28, 2022

Cloud products do have SENs for billing & quotes.

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Claudia Petty August 4, 2022

Yes! Thank you! How to find this? Instructions?

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Nicolás Figueroa
Contributor
January 9, 2023

After searching and looking everywhere I finally found where it is.

Requeriment: you need to be an Admin of Atlassian Admin.

Steps:

- Go to Billing tab

- Look for Atlassian Access, click on Manage Suscription

- On the left-side panel go to Billing Details

- Scroll down to Billing Contact and click on Manage Contact

Now you will be see the SEN- code and some other details. :)

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Aileen
Contributor
March 15, 2023

@Nicolás Figueroa Thank you Sir! :) 

Lena P
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May 16, 2023

@Nicolás Figueroa Thank you for the description, saved me a lot of time!

John Bradley
Contributor
May 16, 2024

Thank you! 

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