How do I make a custom documentation web site available to a Rovo agent?

[Andre Eickler]

Hi there,

how can I make public documentation sites outside of Jira/Confluence available to Rovo  agents as knowledge, for helping out our support and operations? 

We tried the custom website connector to include our public docs and forum, but I am not sure where the crawled material shows up. According to the documentation it should "do a search crawl and index of your website to show in Rovo Search results and use in Rovo Chat and Agents", so I expected some additional entry in the "Knowledge" section of an agent -- but I don't see any.

Did anyone successfully set this up? Thank you for any hints and pointers! 

Kind regards,
André