Cloning a fresh repo taking a long time

[deejaycrawford]

Hi, 

I have a large repo (5.8GB) that I am trying to clone. I am checking out a fresh copy of develop branch.



So the Updating Files says its "done" but the [Close] window is not enabled.

Its almost as if sourcetree is validating its check out.

Can anyone help me understand this behaviour?

thanks

David

SourceTreeSetup-3.4.25
git 2.51.0.windows
git-lfs/3.7.0
Bitbucket Data Server 10

[deejaycrawford · Accepted solution]

Do not install
    Git-2.51.0-64-bit.exe
And then install
    git-lfs-windows-v3.7.0.exe
afterwards

You only need Git-2.51.0-64-bit.exe as your System GIT.
I believe installing git-lfs-windows-v3.7.0.exe was the thing that broke Sourcetree for me

[deejaycrawford]

I am now up and running again

[Tomislav Tobijas]

Hi @deejaycrawford ,

Apparently, this is a known issue. Here's one bug report related to Bitbucket but from what I've managed to dig out, a similar thing happens in Sourcetree (as you described): BCLOUD-23786: Unresponsive "Close" button in commit file view 
You can try checking open bugs/suggestions on Sourcetree, but I haven't managed to find this specific issue.

Seems like this is not related to the size of your repo, and the clone operation itself is likely completed if "Updating files" status says "done". You should be able to close the window using standard window controls if the button remains disabled. 👀

Cheers,
Tobi

[deejaycrawford]

Hi Tobi

Thanks.
There is a long running process seen in the process log viewer


No, my local copy is a mess. I have to delete and start again.

Everything was fine with the previous versions of
Sourcetree
git
git-lfs

Our source code is binary format so we are potential "abusing" the GIT LFS system

[deejaycrawford]

SourceTreeSetup-3.4.24.exe behaves the same.

Its difficult to determine where the issue lies as I changed all three things, yesterday.

I was able to checkout my code using TortoiseGIT using the latest git and git-lfs

[deejaycrawford]

Would it be possible to raise a ticket for this, please?

Sourcetree for Windows - Create and track feature requests for Atlassian products.

[deejaycrawford]

I was able to use TortoiseGIT to checkout a large repo.
I was able to Pull into a local branch using

SourceTreeSetup-3.4.25
git 2.51.0.windows
git-lfs/3.7.0

I think there might be some sort of timeout breaking Sourcetree on large repo checkouts

David

[Tomislav Tobijas]

@deejaycrawford glad you managed to, let's say, figure it out.
*btw, I've just managed to catch up on my emails, so I'm seeing this

I think there might be some sort of timeout breaking Sourcetree on large repo checkouts

Could be 🤔 I'll be honest, Sourcetree support is relatively 'slow' (won't say non-existent), but the team is apparently making updates for the app from time to time. I've only tested the app for a bit and haven't dug deep.

I'd usually point people to Atlassian Support to raise a ticket, but as for Sourcetree, you'll be redirected here. I'm not sure what to say.

As for creating a new feature/bug report on https://jira.atlassian.com/projects/SRCTREEWIN/summary have you tried logging in with your account there (you can use the same one as you use here) and trying to create a new item?
For some projects, you can even create new tickets by yourself, while for others, you need to contact the official support team and discuss it with them first before they open a new item and share it with you. 

[deejaycrawford]

Don't need a ticket as this was a PICNIC issue.