Which Team Shaping Plays can help your team become more effective today?

[Aaron Joseph Cotton Jr_]

Roles and Responsibilities would help my team the most because the entire time would benefit immensely from have a clear and concise understanding of what each role is for to best determine which of each role they would likely be interested in the most.

[Juul Weijers]

I'm the 'main Atlassian administrator' in a team with automation engineers. Together, we're responsible for Service Management - I configure the Atlassian Tools, and they write the scripts that automate pretty much everything.

I feel like they do the heavy lifting. So, running the "Roles and Responsibilities" helps clarifying if this assumption is correct.

It could be that I am superfluous to the team - they are adequately knowledgeable about the Atlassian products to manage on their own.

Or, am I still adding value to the goings-on of the team by doing non-technical stuff related to our (internal) customers?

[Kelly Nichols]

As a member of a small IT team, we are great at working efficiently, solving problems and providing solutions, continuing to support the mission, and fostering quality, professional relationships based out of mutual respect, support, a great sense of humor. Honestly, my team members make work enjoyable! One of the plays we could certainly use to make us more efficient as the company grows is the "Roles and Responsibilities" play. Since we are a small IT Team supporting a small business, we tend to be Jacks of all trades! From helpdesk to continuous monitoring, account support to firewall changes, we have made it a point to have no single point of failure on our team. The down side to this collaborative effort is that sometimes we can step on each other's toes or respond to the same customer request. Revisiting the roles and responsibilities could help enhance our workflow and productivity, along with our communication.

[Anna Lucia Romero Müller]

Great plays for teams you provide here. I believe for starters that the most effective play when it comes to shape teams effectively is the team poster play and the roles and responsibilities play, which should go hand in hand from my point of view. 

[Christina Tidd]

Our team could benefit from a Team Poster to focus on longer term goals and process improvements. Also, since I'm new to the team, I'd be curious about the Network of Teams and think it would be a great way for me to learn more about the organization.

[Dan LUCAS]

Roles and Responsibilities 
Working Agreements

We've recently concluded a re-org and joined two teams who operate and execute very differently + add new joiners into the mix. 

We've had early stage frictions between the two teams with a hit and miss on other early interventions. 

I've set up a joint planning session and the plays have helped me shape and focus the discussion this week. 

Will share some more after the session. 

Thanks a mill for this! 

[Tom Freeland]

we frequently experience confusion when handling customer requests alongside other teams, particularly regarding who is directly accountable for resolution. Often, multiple people begin working on a single issue, leading to duplicated efforts, or everyone assumes someone else has picked it up, leaving the issue unresolved. To address this, we're planning to run the play. Additionally, we'll adopt Jira Software company-wide—not just within IT—to clearly track ownership of issues and enhance our overall responsiveness and effectiveness.

[cciccotti]

In my experience at work and in daily life in general, expectations lead to misunderstandings more than often. That's why I really appreciated the purpose behind the Roles and Responsibilities Play. However, all of the plays are very useful to build a more efficient team. A mix of them all can result in a best practice to discover and consolidate.

[ELSebastiani]

The team poster play would be very helpful for my team because it would get our goals aligned and clarified. That play does not have to be for a new team but it is very helpful for getting all of the small details in one place and makes it easy for a team to update it as their goals change.

[Jimmy Jean-Baptiste]

Working Agreements. It will be invaluable to make our agreements explicit, so that we can have a forum to and the tools to better communicate about our needs and preferences.