Just a heads up: On March 24, 2025, starting at 4:30pm CDT / 19:30 UTC, the site will be undergoing scheduled maintenance for a few hours. During this time, the site might be unavailable for a short while. Thanks for your patience.

×
Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Can I force Google Chrome on the SSO Prompt for Trello App on my Macbook?

Jonathan Do
Contributor
November 6, 2019

Good afternoon everyone!

 

So I have the Trello App on my Macbook Pro. My organization enforces 2FA via a Google account and a Security Key. Whenever I attempt to login to Trello via the app, the 2FA prompt comes up via Safari and my organization doesn't allow us to authenticate outside of Chrome/Firefox. Is there any way I can force this screen to be Chrome instead of Safari? Thanks!

1 answer

0 votes
Iain Dooley
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 7, 2019

@Jonathan Do If you set Chrome to be your default browser it should open there.

Jonathan Do
Contributor
November 8, 2019

Thanks for the response @Iain Dooley  Unfortunately that was the first thing I did, but that didn't help at all. The splash that shows up doesn't give me an option to change browsers either, so it's stuck at Safari.

Garrett
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 18, 2019

Sorry that didn't work, Jonathan. Can you give the desktop app a quick reinstall to see if that helps at all? Just be sure to follow our doc here when uninstalling:

https://help.trello.com/article/1107-how-to-uninstall-the-trello-desktop-app

If the issue persists, would you mind sending us a message at https://trello.com/contact so we can do some more digging?

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events