How to identify a trello card member details

[karthick tgi]

Dear Team,

We are having one challenge when trying to get Card details from trello.

We have two user account as follow.
#1) karthick.tgi@gmail.com

When I am using this account I can get all the list as well card details using two API sevices.

1.List of cards details : https://api.trello.com/1/lists/"listId"/cards?key="ourKey"&token="ourAccessToken"&fields=all
2.Card actions details : https://api.trello.com/1/cards/"cardId"/actions?key="ourKey"&token="ourAccessToken"&filter=createCard

#2) Another account user

When I using this account I can get all the list of cards
However When I try to get card details I am getting empty results like [].

I checked both user account settings are same..

Please guide me what is the issue and how we could resolve this issue.

Thanks,
Karthick

[Iain Dooley · Accepted solution]

@karthick tgi Thanks for clarifying. If you go to the card URL using the second user account in your web browser, can you see the complete list of actions in the card UI? You may find that this is simply an access issue.

[karthick tgi]

Hey @Iain Dooley thanks for your reply. I tried with the card URL and i add the dot(.) json ended  with card url . i got the Json details for my card and Inside the "Actions" i got all the details for my account . But I tried with the same to another account and that account i cannot see any details its shows with an empty array []. FYI i have attached my screen shot for your reference. 

Please guide me what is the issue and how we could resolve this issue.

Thanks,
Karthick

[Iain Dooley]

@karthick tgi and what about if you don't get the JSON but just view the card from that other account, are you able to see all the actions on the card at the bottom? Ensure you have clicked "Show Details"

[Iain Dooley · Accepted solution]

@karthick tgi I don't follow what you mean. Are you able to be more specific about what you expected to see and what you saw instead?

For example:

I created a card in a board, added a member, added a checklist, then completed the first checklist item.

I then moved the card to another board.

I queried the card actions and could see the actions for creating the card, adding a checklist, completing the checklist item and moving the card, but not adding the member

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