Error message when I try to open BigPicture

[Suzy Miller]

I've cleared the cache and restarted and re-added BigPicture to Trello but when I click the link instead of gannt charts I get 

401: Content cannot be displayed

Please perform hard refresh in your browser

Help!

[Marta Galofre de Alos]

Hey Suzi,

Marta here, from Trello Support. Sorry to hear you're experiencing issues with this. Would you mind reaching out to us at trello.com/contact and send us a screenshot of what you see bringing your browser's console up so we can take a closer look?

Thanks so much!

[Dastin_Kuwałek__SoftwarePlant_]

Hi Suzi and Marta,

In case there are any problems with BigPicture in Trello, please contact our support by emailing us at Support@SoftwarePlant.com or by creating a request in our BigPicture Support Portal

Thanks!

Dastin