Location (Maps) doesn't work on desktop computer !

Tracey McPherson
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May 1, 2019

we just upgraded to Trello Business and loving the additional features, one that is very useful for us is the google map addition. The first card added map as a power up and yes the map shows on my iMac and iPhone etc. the next card I added map and its shows on iPhone but on the iMac computer it says "this site can't load Google Maps Correctly, Do you own the website g.co/staticmaperror/signature

Can anyone help please

2 answers

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Joel May 17, 2021

Trello Map Not Showing up.pngThe map is loaded in my iPhone mobile apps. But not in my laptop running Google Chrome, Windows 10.

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Garrett
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 8, 2019

Hey @Tracey McPherson 

Sorry to hear about the trouble. Our team had a small bug that needed fixing that was causing that behavior you described. Are you still running into trouble with the Map Power-Up currently?

Let me know!

Malin Hunter
Contributor
May 10, 2021

Hi Garrett - I'm having this problem on my PC, sometimes the map loads in the card - most of the time it doesn't,  sometimes F5 works but lately it hasn't. I also upgraded as I love this feature so it's frustrating not having full access. Hoping you can assist. Thanks.

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Garrett
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 24, 2021

Hi @Malin Hunter 

If you're still running into trouble with this, can you send us a message over at https://trello.com/contact please?

That will let us do a bit more digging into this. 

@Joel if you still have trouble as well, send us a message too please.

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