How to @Mention custom group of board members on a ticket

[Gemma Harness]

Is this possible? Ideally for users who are board members but not necessarily card members. For example instead of @card or @board it could be @SalesTeam and only the people in the custom Sales Team group would receive the notification.

[Brittany Joiner · Accepted solution]

@Gemma Harness welcome to the community! so I actually don't think that's a feature that you can set, but i think you could do it with some automation! For instance, you could create a rule that when a comment is posted containing `@SalesTeam`, maybe another comment is added that tags those members. Something like `cc @mark_10 @brittany_joiner @john_doe`. Let me know if that makes sense, and if not i can record a loom showing you what I mean!

[Gemma Harness]

Thanks Brittany, ideally I'd like to assign an item to a team but this work around will do for now.