Reporting on SLA's and KPI's

kelly waite
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January 21, 2019

Is there a way in which you can pull reports from Trello?

I need to be able to have the function of recording SLA's so when a task has been added (would need to be editable), started, completed and the time between them. I would need to do this for different clients. Is this possible and if so what function would I use?

Thanks

2 answers

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Sami Linnanvuo _Screenful_
Atlassian Partner
August 19, 2019

@kelly waite The Screenful Dashboard for Trello has a report that shows the timings per workflow state of individual tasks, and the averages over a time period. Here’s what the dashboard view looks like:

Time+in+state.pngThe chart is interactive so that you can click through to see the timings for individual tasks. You can learn more at the Tour page.

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Iain Dooley
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January 21, 2019

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