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Uploaded documents do not upen properly

Pamela Rounseville
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I'm New Here
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October 23, 2023

The documents I upload to cards will not open up on Trello. Why? What needs to happen to correct this?

1 answer

1 vote
Rasmus Wulff Jensen
Community Champion
October 23, 2023

What type of file is it? (File extension?)... Trello can by default open things like PDF, txt, and so on, but if it is a more special file type it will not know how to open and you need to download the file first before you can view it

Pamela Rounseville
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 25, 2023

It was a docx.  I've discovered that Google Drive powerups solve the problem.  Help, etc. was absolutely no help whatsoever. 

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