How turn off security level?

[Andrey Ivanov]

Hi, I have Mattermost Jira integration, there is a feature called Default Subscription Security Level to Empty. How can I turn it off?

[Manoj Gangwar · Accepted solution]

Hi @Andrey Ivanov 

To turn off the "Default Subscription Security Level to Empty" feature in your Mattermost Jira integration, you can follow these steps:

1. Access the Mattermost Admin Console:

   • Log in to your Mattermost account.
   • Go to the Admin Console by clicking on the three dots in the top left corner and selecting "System Console."

2. Navigate to Jira Integration Settings:

   • In the System Console, look for the "Integrations" section.
   • Click on "Jira."

3. Adjust Subscription Settings:

   • Find the setting for "Default Subscription Security Level to Empty."
   • Change the setting to "Off" or uncheck it, depending on how it’s presented.

4. Save Changes:

   • Make sure to save any changes you make.

5. Restart Mattermost (if necessary):

   • Some changes may require a restart of the Mattermost server to take effect.

If you can't find the setting, it might be helpful to check the official Mattermost documentation or consult with your system administrator for specific guidance based on your Mattermost version.

[Andrey Ivanov]

Thank you so much 

[Andrey Ivanov]

Hello! This button didn't work, unfortunately I still get it? How can I tell the difference? Otherwise my integration doesn't work