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Tickets from another project are not showing on the Scrum Board

Roberto Pugliese
Roberto Pugliese August 21, 2024

I have a SCRUM board on a JIRA project, which includes issues from other JIRA projects.  This board currently has tickets from 4 different projects, of which, only 3 are showing on the board.  The other project, the issue is not on the board.

When I look at the board filter though, all the expected tickets ARE visible.  They are all company managed projects.

Any idea what's going on here?

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Ravina
Ravina
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August 21, 2024

Hi @Roberto Pugliese Welcome to the Atlassian community.

In the board configuration general setting, in the locations section how many projects are showing can you check that if all the four projects are shown there or not?

 

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Roberto Pugliese
Roberto Pugliese August 21, 2024

There is only one project and I'm only able to select one project.

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