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$10 charge after updating credit card

CROXERA開發團隊
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 17, 2025

你好,

我在帳單系統中更新了信用卡資訊後,發現我的信用卡上出現了 10 美元的扣款。請您確認一下:

  1. 這是臨時授權費用嗎?

  2. 今夏什麼時候會被釋放或退還?

謝謝您的幫忙。

1 answer

0 votes
Tansu Akdeniz
Community Champion
September 22, 2025

Hi @CROXERA開發團隊 

Welcome to the community!

You can go to the relevant product's admin panel and see if there is any ongoing subscription.

If needed, please contact support via Atlassian Support portal If it is inaccessible for you, please try submitting a ticket through this page instead: Atlassian Contact – Purchasing & Licensing

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