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Community resources
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Atlassian Account
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I'm struggling to work this one out... I've got a Managed User (sync'd via SSO) who is asked to login after a short time of inactivity when her browser window is closed. This has resulted in a huge l...
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In https://id.atlassian.com/manage-profile/security/two-step-verification, how can I have TOTP and FIDO2 2FA simultaneously enabled? If that's unavailable, why...? The reason I ask is that some...
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I'm trying to invite a contractor who is outside of our organisation into our organisations team on atlassian marketplace So that he can assist with submitting our integration for review on ...
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Hello. I can’t use the ID I used before. ID *PII Removed* for Atlassian Support When I try to log in with that ID, a popup message tells me to check the code for security....
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Hi, I would like to transfer all my data and badges from my current email "chramakanth@gmail.com" to another email "ramakanth.chandupatla@gmail.com" Please advise
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Hello Folks, I'm here to ask that the Jira is using floating data center or stable date center to store the data. Some of the companies uses floating data center or power plant of companies li...
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I haven't received app update notifications in my email for a while now. I follow several apps from the marketplace and have them configured. I have all the email notification options configured...
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I’m a Wayfair employee and am currently unable to access InfoHub. It seems my access is restricted, and I’m not sure if this is an account or permission-related issue. Has anyone else run into this ...
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Heya braintrust, can I poke your brains for a bit? We're looking to have two spaces talk to each other: CONFA and CONFB. CONFA acts as a drafting space, and CONFB acts as the customer-facing space....
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Hello, Atlasian community! It is a user who has introduced Atlasian Cloud and is using it. I'm currently using Entra ID linked and I chose it to meet the account management policy and security re...
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I am getting this error when trying to create a site on the signup process. Issue ID for Atlassian use: Trace ID: c3dfa94cec4548b586e39ed2f21b6a3b
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Hello, I am trying to apply to a job, but the system does not allow me to change my resume. I have tried, Chrome, Safari and Incognito model but does not work. I can select the new file so...
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Hi I erroneously updated my personal Atlassian account email to an organizationally managed email, this meant that all my personal work became managed by the company. Following steps in the At...
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There looks to have been a recent rollout for Atlassian service accounts: https://support.atlassian.com/user-management/docs/understand-service-accounts/ Does anyone know if there are plans to ...
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...his true, as it seems to be contrary to us being able to provisioning our users in our Keycloak instance? We could well be missing something though! Has anyone else been able to get Keycloak r...
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Unable to redirect to the login page.
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Hello, a colleague has left our team and he was the only org. admin. He has a private email address. Please set up org. admin on my account. Thanks a lot
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We are unable to view the tickets associated with our Standard Product Sprint Board. We can open the Sprint and see the tickets for just a second but then, they dissapear and we get this message:&nbs...
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Hi, I really like the "How to Run Inclusive Meetings Activity" you have and I often share it with employees. However, I recently noticed that one of the links is broken and was hoping that it could b...
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I attempted to login with the email associated with my SSO app. The system did not allow that email address but after trying several other addresses, I found one that sent me a Reset Password link. ...
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Hi all, I recently updated my current role and short bio in my Atlassian Community profile. While the changes appear correctly under my profile, the Forum summary section still displays the old info...
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I'm unable to log in to my account due to an expired email domain. I can't regain the email domain. I'm able to put username and password but I'm unable to read the verification code from the email a...
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I need to reset the email address on my atlassian account to my work email address, but the verification email is not coming through. I have checked with IT and it isn't blocked...
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In trying to go through a few different Atlassian Learning courses, I noticed the images and videos have not been loading for me. I have used different ways to get around this issue including logging...
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