"Plan cannot run because you have reached your concurrent build limit." Yet, never done or run a build

[Mg12]

Hi

I'm trying to run my first build plan, however when I click on the 'Run' button I get "Plan cannot run because you have reached your concurrent build limit."

Why is this?

I have one project that I am trying to build.

[Mg12 · Accepted solution]

The answer is to not use this product.

Too many bugs and poor support. Definitely a clear sign to go elswhere.

[RianA]

Hi there,

Sorry for the delay, as this thread wasn't really monitored form our side due to its nature to be open and collaborative. If you would like to get support with timely response, please raise a support ticket at https://support.atlassian.com and please raise it on the appropriate project.

[Christian Costa]

I'm having the exact same problem with a subset of the builds and unless I dedicate an agent to them they won't run. Can you please advise urgently?

[Mg12]

And some more info...

In the Build Result Summary page it says:

StatusReason for not building is unknown.
Under the Logs tab it says:

No logs were found for this Job

[Mg12]

Users is another issue that I need to raise. I cannot see any of my team in Bamboo. So, there is definitely no way another user has started a build. It also says the build has never run.

[RianA]

This might be due to some other user had tried to run it from different browser. Please make sure that there's no one is accessing Bamboo at the time you are building and also please make sure that after a while there's one build that has been running.