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500 Internal Server Error when declining/cancelling new PRs after workspace migration

Tarunkumar
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September 9, 2025

We recently migrated our repositories from one Bitbucket workspace to another. Since then, whenever I try to decline or cancel a pull request, Bitbucket shows a 500 Internal Server Error.

  • I have full admin access to both the repository and project.

  • This only happens with new PRs created after the migration.

  • I’ve tried different browsers, clearing cache, and checking permissions/branch restrictions, but the issue persists.

Has anyone experienced this before?

  • Could it be related to stale PR metadata after the migration?

  • Do we need Atlassian support to refresh/reindex something at the workspace level?

  • Are there additional settings required for declining PRs after migrating a repo?

Any suggestions or workarounds would be really helpful.

Thanks in advance!

 

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