Bad Service

[Anshul Udiya]

Hi Atlassian Community,

I'm facing two issues and would really appreciate some help:

---

🔹 Issue 1: AWS App Runner Not Showing My Office Bitbucket Workspace

I’m using AWS App Runner to deploy an application from Bitbucket. The integration works fine for my personal workspace — all repositories are visible.

However, when I try to access my office workspace, it does not show up in the App Runner interface.
Here is the workspace I'm referring to

• I am a member of the office workspace.

• I can access the repositories directly via Bitbucket UI.

• But AWS App Runner does not list them, which blocks deployment.

Is there a permission setting or token scope that I need to change to make these repos accessible from AWS?

---

🔹 Issue 2: Unable to Submit Support Ticket on Atlassian Contact Page

I tried raising this issue through the official Atlassian Contact Support form, but the “Submit” button is not responding even after filling all fields correctly.

Steps I’ve tried:

• Used multiple browsers (Chrome, Firefox)

• Cleared cache and cookies

• Tried incognito mode

Still, the form doesn’t submit, which is why I’m posting here.

---

Please help me with either:

• Granting access to App Runner for the office workspace repositories

• Or fixing the support form so I can submit this ticket properly

Thanks in advance!