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Cannot log in to Bit Bucket

steven_d_delong
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August 4, 2025

I used Bitbucket a long time ago for some personal projects. When I go to the community help page, I can see those projects, but when I try to log in through Atlassian it says "We couldn't log you in."

 

The account has been inactive for a while, so maybe it's been disabled? Is there a way to re-enable it, I would like to use bitbucket for another project I'm playing with.

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Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 4, 2025

Hi @steven_d_delong 

Welcome to the Bitbucket Cloud community! :)

I've just-reactivated your workspace, it was de-activated as it had not been logged into for quite a long time.

You should be able to login now.

Cheers!

- Ben (Bitbucket Cloud Support)

steven_d_delong
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 5, 2025

Thank you! It works now.

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