ERR_CONNECTION_REFUSED on bitbucket.org

[Jean-Michel Lavarenne]

Hi,

I am not able to load the bitbucket.org site from my browser and get a ERR_CONNECTION_REFUSED error

Could be coincidental but could also be relevant - recently all ssh requests to bitbucket over port 22 stopped working and I had to update all the remote urls to use 443.

Thanks,
JM

[Theodora Boudale · Accepted solution]

Hi JM,

We have deprecated certain IPs for Bitbucket Cloud. You can check the link below, section Valid IP addresses for bitbucket.org, api.bitbucket.org, and altssh.bitbucket.org, for a list of current IPs and deprecated ones:

• https://support.atlassian.com/bitbucket-cloud/docs/what-are-the-bitbucket-cloud-ip-addresses-i-should-use-to-configure-my-corporate-firewall/

I suggest checking if the hosts file on your computer has an entry that maps bitbucket.org to a deprecated IP.

If port 22 is also not working, this may have to do with a different network-related issue.

Kind regards,
Theodora

[Jean-Michel Lavarenne]

Hi Theodora,

That was my problem. For a reason I cannot remember I had an IP address in my hosts file for bitbucket.org, and removing it from the file made it so I can again access bitbucket.

Thank you for your help,
JM

[Theodora Boudale]

You are very welcome, JM. It's good to hear that the issue is resolved.

Please feel free to reach out if you ever need anything else!

Kind regards,
Theodora

[Jim Knepley - ReleaseTEAM]

This list of possibilities here is too long to write out here.

Since you can't use port 22 outbound, I wonder if somewhere in your organization someone set up a network tool that is interfering with talking to bitbucket.org.