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IPv4 Whitelisting

Elgiz Abbasov May 5, 2021

I have been trying to clone a repository but I am getting this error:

fatal: unable to access 'https://bitbucket.org/***REPO***': Failed to connect to bitbucket.org port 443: Connection refused

I think the problem is with the corporate firewall; I have tried adding IPv4 address ranges to my hosts file on my machine however I still have the same result. Any help would be appreciated

1 answer

0 votes
Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 6, 2022

Hey @Elgiz Abbasov 

G'Day!

The error message indicates that your local connection is failing to connect to bitbucket.org on port 443 which is an HTTPS port.

This issue is caused by a firewall/proxy configuration on your local network which prevents the connection.

If you have a corporate firewall then you'll have to inform your team to whitelist all of the following IPs to allow your connection with Bitbucket:

Hope this helps

Cheers,
Syahrul

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