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Not reciving notification emails on commits I perform

Pavel Katalymov
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August 20, 2025

I am watcher to repository and I am subscribed to receive email notifications on  "commits".

I expect there will be email notification about any commit performed by any user. but I do not receive any emails about my commits.

1 answer

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Shwetha Suvarna
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 22, 2025

Hey @Pavel Katalymov 

Welcome to Community...

We observe that the Invitation emails are delivered to the organisation's Mail server.
Could you please check the steps below to receive Emails from BitBucket:

  • Navigate to Personal Settings > General: Notifications and verifying that the email address is correct
  • and that the "Enable email" option is not present -
  • if it is Present, notifications are currently disabled and this button must be pressed to enable them again.

For more details, please review Scenario #2 - Product Notifications on the page email-notifications-not-working

I hope this helps. If the problem persists after checking email preferences and additional tips, contact Bitbucket cloud Support for further assistance.

Best Regards
Shwetha Suvarna

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