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How to get access to Bitbucket account with my deleted email address

khadija_ashraf
khadija_ashraf
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February 23, 2025

I'm entering correct email address and passwords but a code is being sent to my login email address which I do not have access anymore. So I can't login to get the verification code. How to get access to my repositories?

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Mark C
Mark C
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 24, 2025

Hi @khadija_ashraf

Welcome to the community.

Unfortunately, the only way to recover a Bitbucket Cloud account is through verification code sent to the email. 

For that, you will need to reach out to the administrators of the email to temporary make it available or at least do an email forwarding so that you can recover your account or change your email address.

Regards,
Mark C

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