Bitbucket.org change notification email display name

[Sean Lively]

Bitbucket.org notification emails are tripping our email impersonation filters. Sender: "Sean Lively" <pullrequests-reply@bitbucket.org> is suspicious.

I recently updated Jira to resolve the same issue: https://confluence.atlassian.com/jirakb/how-to-change-the-sender-s-name-of-the-jira-notifications-967334941.html

I don't see a similar setting for Bitbucket.org?

[Stephen Sifers]

Hello Sean,

Thank you for notifying us of this issue. From the link you provided, this is an option for server-side products, but this is not an option for cloud-hosted products. This is mainly due to how the server-side products authenticate/send mail to users vs how cloud does it. There are options to adjust your notification setting, but mail will currently come from the email@domain you listed in your question.

While your impersonation filter is working just fine, we would suggest whitelisting bitbucket.org within your filter to avoid false positives.

Further information on notifications may be found at Manage email notifications for watched objects.

Regards,
Stephen Sifers

[Sean Lively]

Stephen, the option I linked to works in Jira cloud, so Atlassian is capable of allowing the send from email name to be customized on their cloud platforms. 

Sadly, this will likely end up on the bottom of the never to be fixed list, along with deleting pull requests. For anyone else running into this issue, there's a feature request out there to vote on:

https://bitbucket.org/site/master/issues/17448/additional-suffix-for-sender-name-of-e