Request to Check Account Status - Possible Inactivity

[Turgay Albayrak]

Dear Bitbucket Support Team,

I am reaching out because I am currently unable to log into my Bitbucket account. I suspect that my account may have been marked as inactive, but I am uncertain of the reason behind this issue.

Could you please review my account status to verify if it has indeed been marked as inactive? If there are any actions needed on my part to restore access, I would greatly appreciate your guidance on how to proceed.

Thank you very much for your assistance.

Best regards

[Theodora Boudale · Accepted solution]

Hi Turgay and welcome to the community!

Your Bitbucket Cloud account was in a dormant state, which is the reason why you weren't able to log in.

I went ahead and reactivated your account. Can you please try logging in when you have some time, and let me know if the issue is resolved?

Kind regards,
Theodora

[Turgay Albayrak]

Everything is now working, thank you very much!

Best regards