allowing only certain IP's to access

[Rahul S]

We wish to allow only access by certain IP's to the project. We upgraded to Premium and went to Access control where IP whitelist option is available. Added the IP and updated but somehow users logged in via other IP's are able to access the repos.

How can this be sorted? Please help. 

[Caroline R]

Hi, @Rahul S. 

I saw that you created a ticket with our support related to the same question, so to avoid any possible misunderstandings or miscommunication that may arise from discussing the same matter on two different platforms, let’s focus on the ticket instead.

Once the ticket is resolved, feel free to share the resolution here to help other community members that may have the same issue.

Kind regards,
Caroline

[Nic Brough -Adaptavist-]

Whitelisting only covers the whole system, you can't go down to project level.