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"Resource Not Found" when creating a branch

rsbeckerca
Contributor
June 25, 2025

Whenever I create a branch in BitBucket - initiated via Jira Cloud - the branch is created but I always receive a "Resource Not Found" error. Our process uses GitFlow and branch is created on a separate branch (in the latest case "2025-Sprint-1") instead of from our main branch (called "development").

The branch is created even with the error reported.

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Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 26, 2025

G'day, @rsbeckerca 

I believe there's an existing bug report regarding this issue, where the branch creation from Jira intermittently fails with a resource not found error. This is currently being tracked in our bug report. I highly recommend that you vote and watch the report to stay updated on the progress of the fix.

https://jira.atlassian.com/browse/BCLOUD-23103

The workaround is to refresh the page, as the page should then load accordingly.

Regards,
Syahrul

rsbeckerca
Contributor
June 27, 2025

Thanks. Voted.

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