Can I link a phone-number directly to Teams

[Michel Feddema]

I have tried tp find an answer to this question. In our server version you could simply click a phone number and it would call out through Teams.

I have read somewhere that this features is not available for Cloud, expect by use of an HTML app (that I prefer not to used for security reasons).

Is it correct that Cloud doesn't support this and if not is there someone who found another workaround?

[Marc - Devoteam · Accepted solution]

Hi @Michel Feddema 

You could try tel://<number>

On my side this works, on a mac it wants to use facetime.

Or you would need an HTML macro app, see options; html+macro 

I got this on documentation from a marketplace app.

"tel: format is not fully supported.

The '+' for international calling does not work.

A number only works for callers from within the same country and if the number is written in the URL exactly as if dailing within the country.

Links starting with ‘tel:’ can only have numbers. Example in North America ‘tel:2025557777'.

The only way to use 'tel:+' is to get an HTML macro app from the Atlassian Marketplace so that you can use HTML on the page.

Here is an example as to what you could add inside such a macro to make the phone number usable for users in any country:

<a href="tel:+441234567890“>Call us</a>

Atlassian does not have short term plans to fully support the tel: standard (see CONFCLOUD-21328 ).

[Michel Feddema]

Thanks, my colleague just found the solution. Insert a link and use "tel:00..... " as link. It works perfectly (just a huge amount of work to change them all....