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Can we add functionality to toggle Request Option and include Access Message?

Michael Tia October 14, 2025

Confluence Cloud Feedback:

1) When users are forwarded a link to a Confluence space/page that they don't have access to, they see a button to request access (see FIG-1).

2) When users click the button, the space admin receives an auto notification email that user(s) requested access. This email notification prompts the space admin with the option to manually add users into the space. (see FIG-2)

However, in our company we do not add users manually into Confluence spaces due to compliance. Instead we set up Azure AD groups for each Confluence space where the groups have specific permissions access.

3) We then email the users with instructions to submit for the specific Azure AD groups in SailPoint (See FIG-3).

Unfortunately, this process can get quite cumbersome with many Confluence spaces to manage across different sites/instances. And even though educate users and share instructions (centralized page, emails) people forget to share it when new people when they join the organization.

Suggestion:

I would like Atlassian to give Confluence Space admins the ability to toggle on/off the Request Access Button (see FIG-4).

When it is toggled off, space admins can include a custom access message to display to users. The format of the message can be in rich texts to allow space admins to add tables with lists of Azure AD groups, groups owners/approvers, and hyperlink where they can request access.

 

See below screenshots of the figures mentioned:

FIG-1 - Issue.png

 

FIG-2 - Issue.png

 

FIG-3 - Issue.png

 

 


Quick UI Mock-up:

FIG-4 - Suggestion.png

1 answer

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Answer accepted
Tomislav Tobijas
Community Champion
October 15, 2025

Hey @Michael Tia ,

Thanks for the detailed explanation and description! 🙌

As for the access requests, I've seen a couple of similar issues that customers are experiencing when it comes to notifications and managing those requests.

Anyway, there are a couple of feature requests related to your requirement:

I'd suggest leaving a vote for the most relevant ones and also a comment with your requirement (or just a link to this post/question).

Cheers,
Tobi

Michael Tia October 15, 2025

Thank you @Tomislav Tobijas 

1) I have voted on the similar requests.

2) Commented on https://jira.atlassian.com/browse/CONFCLOUD-78789

3) Referenced my post to supplement the request

Like • Tomislav Tobijas likes this

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