Cant Find Users in Internal Users

[Jordan Isemeyer]

I have a few co-workers that aren't populating in the Internal Users section of our workspace. They've worked on Jira for a few months and are able to sign in no problem into Atlassian. But they arent showing up thus I cant add them to our workspace.

[Hans Polder _Devoteam_ · Accepted solution]

@Jordan Isemeyer ,

It sounds like those co-workers don't have access to Confluence and need to request that before you being able to see them and select them.

If you are an organization admin, you can check the configuration of 'user access settings' in admin.atlassian.com (tab 'Products'). If you aren't an admin, please consult with your Jira/Confluence admins to understand how product access is arranged.