Change cloud instance URL

[Pietro.Pagani]

Hi everyone,

I would need your help to understand how to change my product and site URL 

Based on this article I know that this is not possible since I have only free subscription.

The problem is that I configured a bad name during registration and I would like to change it. How can I do that? Shall I completely remove my account and recreating it from scratch?

For me this is a possible option in case, I don't have so much content yet, so I could recreate it from scratch; the only constraint is that I need to register again with the same email.

Regards,

Pietro  

[Pietro.Pagani · Accepted solution]

Hi @Vishwas 

I would prefer keep using the same email.

So I tried as you suggested to activate the standard trail in order to be able to change the URL.

I'm following these instructions https://support.atlassian.com/organization-administration/docs/update-a-product-url/ but I don't see where to do this under products section.

Regards,

Pietro 

[Vishwas]

Hey @Pietro.Pagani 

Do you see these options on your side ?

PS: My site is on Premium Trail. But the doc says Standard or Premium Plan should do it.

[Pietro.Pagani]

Hi @Vishwas ,

my fault...I double checked and I confirm I have the same options.

I successfully changed the URL.

Thanks for the support,

Pietro

[Vishwas]

You are welcome @Pietro.Pagani 

Please feel free to accept my answer

[Utkarsh Agarwal]

Hi @Pietro.Pagani ,

That seems like the right plan to recreate the site. Regarding your data, you can export the data out from existing cloud site, then re-import to the new site.

Regards
Utkarsh

[Vishwas]

Hey @Pietro.Pagani  Welcome to Atlassian Community !!

I would suggest another method, start a standard trail of the product then it will allow you to change the URL. After the trail ends it will again come back to Free plan itself. So this way you can achieve the name change of URL without having to create from scratch.

[Vishwas]

In case you already have initiated the trails, then better to recreate from scratch with different email and then migrate the data there using cloud-2-cloud migration