Comala Workflow issue

[Mike Creed]

We use Comala for our approval flow with in our Confluence SPACE.

One of our Document Management Workflows require some changing where approval people were concerned. I have made the change in the workflow code and also in the Confluence Parameters but this is still not using the amended names when a document invokes the workflow.

In the Workflow, I changed the code to amend a username - see example below:

{workflowparameter:CTO_Approvers|description=CTO List of Approvers|type=user}
     username1,username2-changed,username3,username4
{workflowparameter}

I also made sure that the Parameters section was also updated too.

However, when a Confluence doc moves through the Comala Workflow, the list of users for CTO Approvers does not show :

username2-changed

but the original:

username2

I double-checked the Workflow code AND the Parameters and could only see username2.

Why is the Comala system NOT picking up the username changes?

[Nino Stana · Accepted solution]

Hello @Mike Creed ,
I'm Nino, from Appfire's team in the Document Management category.

There can be various situations where the behavior you explain is seen. Would you be willing to join me for a quick call to examine this further? If so, please schedule one when it's convenient for you >Here<

If not, I recommend opening a support ticket for better and faster assistance.

Best Regards,
Nino

[Mike Creed]

Nino, happy to send you an MS Teams link to discuss/share. Send me your email address and I can send you a link. Sadly the link you supplied does not work for me.

[Nino Stana]

Of course, you can find me at nino.stana@appfire.com 

[Nino Stana]

Hi @Mike Creed , it was very nice to meet you, I hope our meeting was helpful!

Please reach out if anything else comes up.

Best Regards,
Nino

[Mike Creed]

@Nino Stana thank you very much for your time today.

Yes this was extremely helpful.

Kind regards

Mike

[Mike Creed]

@Nino Stana I have one of our confluence docs going through the "amended" Comala Workflow and it's NOT picking up the changes I made.

Do you have some time to screen share and investigate?

FYI

I tried pushing it back to DRAFT and then go back through the Workflow but it's still erroring.

[Nino Stana]

Of course, @Mike Creed, please use this link to schedule a call:
https://calendly.com/nino-stana/follow-up-30-min

I hope it works, if not, you have my email, please let me know