Confluence- We hit snag error Confluence page not Loading

[Arunkumar.Moorthy]

FLEXAGON

Hi, I'm Arun from Flexagon, Our confluence wiki pages are not loading and it seems down for a while
- No user from my organization can access Confluence today. We see the "we've hit a snag" error message in the upper part of the screen, with the "code associated with this error" and link to the support page.

The support page leads to "502 Bad Gateway".

All of us use the supported browsers.

What is the way to contact you guys, and how can we resolve the issue?

[Sushant Verma · Accepted solution]

Hi @Arunkumar.Moorthy 

Welcome to the community!

There seems to be an active incident. A good starting point may be to navigate to Atlassian's status page, where you can subscribe to be informed of progress.

Hope this helps! 

Regards,
Sushant Verma

[Arunkumar.Moorthy]

Thanks for the Update, @Sushant Verma  can we know the root cause of this Issue,
which might will help for us to understand the issue and our clients may try to access support links as well. 

Regards,
Arunkumar M

[Sushant Verma]

@Arunkumar.Moorthy You're welcome. You can check confluence status here for more updates : https://confluence.status.atlassian.com/

Regards,
Sushant Verma

[Arunkumar.Moorthy]

Thank you, for update, we'll follow up with these details, which provided here, 
hoping to get a brief update regarding this issue & Incident status.

Regards,
Arunkumar M
Flexagon Support Team