Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Free account cannot see spaces from other free accounts

PEDRO PABLO GUERRERO VELA April 6, 2021

I am experiencing the following situation:

Several confluence users with free accounts are sharing their spaces with me, and I can see their spaces.

But, when I try to find an specific space in "View all spaces", I cannot find some of them, I can only see the recent ones I have visited.

Is this a bug?

1 answer

0 votes
Fabienne Gerhard
Community Champion
April 7, 2021

Hi @PEDRO PABLO GUERRERO VELA 

welcome to this wonderful community!

Sharing the spaces with anonymous access is not possible in free plan - check this out

While Confluence is open to logged-in users, anonymous access isn’t available on the Free plan. Only users who log in to your Confluence site can access it.

But you should see all spaces as in the text mentioned:

Confluence is completely open to logged-in users when you’re on the Free plan. That means everyone who can log in to your Confluence site can view, add, and edit spaces and pages.

So you are right here. Can you see the spaces when clicking on 'Spaces' -> Show all spaces?

PEDRO PABLO GUERRERO VELA April 7, 2021

Fabienne - thank you for the welcome.

My team is enjoying confluence quite a bit, so we will be around for a while, :)

Can you see the spaces when clicking on 'Spaces' -> Show all spaces?

I can only see a few spaces, but not all of the spaces that have been shared with me.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
AUG Leaders

Atlassian Community Events