How can I remove the confluence ID from the URL (as in, confluence.ourcompanyname.com.)

[Mireille Gennaro]

We would like to drop the confluence reference in our company's URL for documentation so it just reads ourcompanyname.com/documentation. (Right now it says confluence.ourcompanyname.com). There is no reason for us to push the Confluence name. 

Is this possible? 

[Nic Brough -Adaptavist-]

Not on Cloud, you can't change the base url or its format.

[Mireille Gennaro]

So if we are not on the cloud and hosting on our own server, we can change the base URL? 

[Nic Brough -Adaptavist-]

Absolutely.  You can run it on any url you want.  Although you will need it to be unique for your site.

Broadly, there's two ways people do this.  They either make domains with named services, or they make the services sub-sets of the domain.

Imagine for example, I owned "nic.org", and I'm running Jira and Confluence (and probably other systems), all of which need to run at nic.org.  The options are

• jira.nic.org
• confluence.nic.org

or

• nic.org/jira
• nic.org/confluence

You don't have to use the service name for the url either.  I do run a similar site but I've gone with

• nic.org/todo
• nic.org/docs

For Jira and Confluence.

[Mireille Gennaro]

Thanks, Nic! So the answer comes down to how we host Confluence. I will let management know. Thanks for the thorough and quick response! 

[Mireille Gennaro]

One more thing - where would we go to update the base URL? 

[Nic Brough -Adaptavist-]

There's three places you need to consider

• Your network needs to route users to the base url
• The server.xml in Confluence may need to change (by default, the "context" is left blank, which means Confluence will run on http(s)://<servername>:8090)
• Inside Confluence, it's admin -> general configuration