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How do I access 'saved' but unpublished page?

Donna Annetta September 6, 2022

I was adding content to a Confluence page during a meeting, and clicked the wrong button somehow and the content disappeared.  While I had not 'Published' the page updates for a period, it was still showing as 'Saved' while I was entering content.   However I cannot locate a version of the unpublished page with those changes - it could not be accessed by undoing, going backwards in Chrome, and is not visible in 'Drafts' or as a 'Previous Version'.

Is there anyway to recover this content, or is it gone forever?

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Rilwan Ahmed
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 6, 2022

Hi @Donna Annetta ,

Welcome to the community !!

  1. If you were editing previously saved page, and you just clicked on "Close" button on the page and not "Publish", then when you click the edit page again, you can find the last added contents of the page.

  2. If you were working on a new page which was not saved before and you clicked "Close" button on the page, then on the left sidebar you can find the page with "Draft". Check all parent pages.

    image.png

    Note: This happens only when you had entered some text in page heading section. If page heading was empty, then its gone. 
  3. If you were working on a new page which was not saved before and you closed the browser, then its gone. 
Donna Annetta September 6, 2022

Hi Ralwan.

Thank you for the feedback below.  

I was editing an existing page, which I also Published part way through the meeting, and then continued to add text into. it in Edit mode    Looking at the History, the only version I can see is the previously Published version.    However, the top of the screen was showing the work as 'Saved' throughout.   

Rilwan Ahmed
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 7, 2022

@Donna Annetta 
Did you click on Edit icon on the present page and check if the unsaved changes are present or not ?
When you are modifying the page, the changes are saved as draft. It is showed only in page after you click Publish, till then it will be drafts.

Version of a page is created only when you click on Publish

image.png

Donna Annetta September 7, 2022

Thanks again Rilwan.   We went back to Edit a few times yesterday, and history, and nothing was available. 

I think I have to accept all of my work is gone, despite the indication it was 'saving' in some capacity as I worked.  I guess I'm used to Microsoft, and will need to remember when using Confluence to hit 'Publish' more often, or  go back to Word.  

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