How to expose Confluence pages to external customers without authentication?

[Mark Stine]

• Is it possible to expose specific Confluence pages to external customers?
  • If so, what are the steps?
• Can this be done without the user being authenticated?

Thank you!

Mark Stine

[Trudy Claspill · Accepted solution]

Hello @Mark Stine 

Welcome to the Atlassian community.

If you want to expose entire spaces you can enable Anonymous access. That does expose the information to everybody on the internet.

https://support.atlassian.com/confluence-cloud/docs/set-up-public-access/

https://support.atlassian.com/confluence-cloud/docs/make-a-space-public/

If you want to expose individual pages you could use Share Public Links:

https://support.atlassian.com/confluence-cloud/docs/share-content-externally-with-public-links/

Anybody who has the link can view the specified page anonymously.

There are also third party apps you can use to make the content available without requiring a person to login to Confluence itself. Depending on the app and the security options available for it, the app may require a login.

[Mark Stine]

Thank you, Trudy! Public links is what I was looking for.

[Trudy Claspill]

You're welcome!

If your query has been adequately addressed, please consider clicking on the Accept Answer button above my response thread to mark your Question as Solved.

[Kristian Klima]

Hi @Mark Stine 

I'm gonna expand on @Trudy Claspill 's answer with app examples - I'm not affiliated with any app vendor.

My company's docs are authored and managed in Confluence and we use Scroll Viewport by K15t to create our documentation site - https://docs.emplifi.io/ 

Scroll Viewport, along with Instant Websites, takes your Confluence content and builds the website outside of the actual Confluence. That means that you don't have to make your Confluence space open to anonymous access to make your documentation available without login. (You can still put your site behind SSO).

Then there are so called 'theme' apps. Those apps put a 'skin' (theme) over you Confluence space and they do require the space to be open to anonymous users if you want to make the themed Confluence content available without login. These apps include Spacecraft by Seibert or Refined by Refined.

I outlined my experience with building Confluence-based documentation sites (including the underlying CMS and LCM structures) in this Community article.

[Mark Stine]

Thanks for the additional options.

[Lotje Euser]

hey @Mark Stine ,

Lotje from Refined here, if you're curious on how our Refined app for Confluence helps you build a public & customized site, integrated with Confluence content, you can watch our demo video here.

Happy to answer any questions you may have.

Kind regards,
Lotje