How to see the number of current active users?

[Marine Lacourie]

This question is in reference to Atlassian Documentation: Managing your Confluence License

Hi,

I am trying to find a way to see the numbers of active users in both JIRA and Confluence.

Can you please tell me where I can find them?

Thanks,

[Rob Woodgate · Accepted solution]

Hi Marine,

From either JIRA or Confluence: User Management > Application Access.

[Mohamed Lee]

It seems not to be available in version 

Confluence 6.15.2

[Vasiliy Zverev]

there are two ways to get number of active users:

By group membership

For JIRA number of active user is users is groups:

• jira-administrators
• jira-users

For Confluence - all members of groups listed into Global premision.

By licence details

Also you can go to

• JIRA - admin panel / licence details
• Confluence/admin panel / admin /licence details

[Phebe Brown]

So inactive users count against your license if they are not also removed from the jira-users and jira-administrators groups?

[Rob Woodgate]

Hi Phebe,

No, once you deactivate a user they no longer count against your licence.  It doesn't matter what groups they are in (or not in), just whether they are active or inactive.

[Phebe Brown]

Thanks @Rob Woodgate

[Sara K]

@Marine Lacourie +1 to what has already been mentioned above. You can also try using a SaaS management platform such as License Logic

They'll have this info readily available + other important info such as forecasted spend, usage by department, etc. 

[Nagaarjun Nagarajan]

Hi, 

In JIRA, you can see that under "security" -> "user session". The total count will be on the top of the page. 

[Verona Fule]

For which version does this apply? Currently searching the same but unable to locate this security > user session.

[Mohamed Lee]

I can't find this in Confluence 6.15.2

[Vasiliy Zverev]

@Mohamed Lee , hi!

Try this doc: https://confluence.atlassian.com/confkb/how-to-get-a-list-of-active-users-counting-towards-the-confluence-license-298978076.html

[Mohamed Lee]

Hi @Vasiliy Zverev ,

thank you for your answer, but I am searching for a function to check, if someone is logged in atm, or is currently working on a page. 
It's more about restarting confluence VM without disturbing users...