I am locked out of my Confluence Cloud workspace

[Gulshat]

Hello,

I am the creator and owner of my workspace

Problem:
- My trial period expired
- I lost administrator access to my workspace
- Now I see "Request access from administrator" message when I try to access admin panel
- I cannot reactivate the product or switch to free plan

I created this workspace from scratch and I am the only user. All my work data is stored there.

Please help me:
1. Restore my administrator rights
2. Reactivate my Confluence workspace
3. Or switch it to the free plan (I have only 1 user)

Please help me! Thank you!

[Fazila Ashraf]

Hi @Gulshat 

When you go to admin.atlassian.com/billing and select your org, do you see option to downgrade your plan?