I'm not getting emails from confluence

[Ofir Adany]

Hi there,
I'm not getting notifications to the mail from confluence even on pages that I'm watching and also when people mention me in the comment.

It worked before but had stopped about 2 months ago, This is also happening to more members of my team.

From Jira I get email notifications properly.

This is my email settings:

[Ofir Adany · Accepted solution]

Thank you all! at the end the issue was misconfiguration, someone disabled the mail notifications.

I found the solution in this article at the bottom of the page "Notes for Admin":

https://support.atlassian.com/confluence-cloud/docs/subscribe-to-email-notifications/

[Yadi]

1. Check Mail Server from Admin>General Configuration>Mail Servers
2. Send test email, if not work click Edit to configure SMTP mail server ( you can ask your infra /server team for SMTP mail server).

In My case, SMTP mail server got change by our server team without inform.

If step above not solving the issue then raised  ticket to confluence support

[Kishan Sharma]

Atlassian Support needs to resolve this issue, they do regularly check the Community for such issues, so hopefully someone will look into it shortly.