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Impossibilité connection

HANNUS
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I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 14, 2024

Bonjour,

 

2 agents de l’UD 93 de la DRIEETS d’IDF, n’arrivent plus à se connecter à demat@miante, il s’agit de Céline VOLLE (celine.volle@drieets.gouv.fr) et de Jonathan KLUR (jonathan.klur@drieets.gouv.fr) l’applicatif mentionnant un identifiant ou un mot de passe incorrect alors qu’il était fonctionnel peu de temps avant.

En qualité d'Administrateur Local, j’ai pourtant pu vérifier que leur compte ne présente pas d’anomalie.

D’avance merci,

Pierre-Yves HANNUS

1 answer

0 votes
Peter Van de Voorde
Community Champion
August 14, 2024

Hi @HANNUS ,

Welcome to the Atlassian Community.

For these issues I would recommend creating a ticket with Atlassian support.
You can do this here: https://support.atlassian.com/contact/

I would also recommend you to remove the email addresses from your post as these might be picked up by spam bots.

Cheers,
Peter

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