Lost email credentials

[Try]

I can't access anymore to the email on which I've registered my paid account. How can I change the administrator email if I cannot login anymore?

[Matheus Z]

Hello @try 

Welcome to the Atlassian Community!

Thank you for reaching out to us. I understand that you're having trouble accessing the email linked to your paid account. To assist you with this, I've opened a ticket with our Atlassian account team. They will help verify what can be done to resolve this issue. Here's the link to the ticket: PCS-3689621.

If possible, please share any relevant details about your account that you cannot log into via the ticket. This information will help expedite the process.

Our team will reach out to you soon to provide further assistance. If you have any other questions or need additional support, feel free to ask here.

Best,

Matheus

[Valerie Knapp]

Thanks @Matheus Z !

[Valerie Knapp]

Hi @Try , welcome to the Atlassian Community and thanks for your post.

I have tagged Atlassian as they will need to support you with this.

Someone will reach out to you here.

Best wishes